Fireflies.ai handles meeting transcription across every platform and the search feature is underrated

My team uses a mix of Zoom, Google Meet and the occasional Teams call depending on who the client is. Finding a meeting assistant that works consistently across all three without separate setup for each was the first problem Fireflies.ai solved for me.

The basics work well. It joins calls automatically based on your calendar, records, transcribes and generates a summary with highlights and action items pulled out. Integration with Google and Apple calendars means setup is genuinely once and done.

The thing that surprised me after using it for a few months is the Global Search. You can search across every transcript you have ever saved for a specific keyword, topic or decision. So if I need to find the conversation where we agreed on a specific deliverable from three months ago I can search for it rather than scrubbing through recordings. For ongoing client relationships that builds into something really valuable over time.

The Ask Fred feature lets you query a specific transcript conversationally after the meeting, things like "what were the open questions" or "summarize the decisions" without reading the whole thing. One honest limitation: transcription accuracy drops noticeably if audio quality is poor or there is background noise. Still usable but worth a quick review before sending notes to a client.