Otter.ai is an AI meeting assistant that captures conversations in real time or from uploaded recordings, providing accurate transcripts, smart summaries, keyword highlights, and automatic action item detection. It works across major video conferencing platforms and supports both live and recorded meetings.
Features and Capabilities
Otter.ai offers real-time transcription with speaker identification, AI-generated summaries, keyword and phrase highlighting, automatic action item extraction, and searchable conversation history. It integrates with Zoom, Google Meet, Microsoft Teams, and supports in-person recordings via mobile app. Additional features include collaboration tools for sharing notes, integration with calendars and CRMs, sentiment analysis, and the ability to generate follow-up emails or tasks. The platform supports both individual and team workspaces with role-based access.
Discuss Otter.ai
Otter.ai is an AI meeting transcription tool that automatically records, transcribes, summarizes, and extracts action items from calls and meetings, helping teams stay organized and productive. Join the conversation below to share your experience, ask questions, post reviews, suggest new features or integrations, or discover similar AI meeting tools. All feedback is welcome.
About Otter.ai
Otter.ai assists users by capturing and processing meeting content into usable notes. The workflow involves connecting the tool to your calendar or joining calls, allowing it to record and transcribe in real time or from uploaded files, then reviewing the transcript, summary, and action items. It supports both individual and team use with shared workspaces. Additional functions include searchable archives, integration with productivity tools, and collaboration features. Plans differ primarily by monthly transcription minutes and team management capabilities.
Use Cases
Pricing
Free
$0
- • Limited minutes
- • Basic transcription
- • Watermarks
Pro
$10-$18/user/mo
- • Higher minutes
- • Advanced features
- • No watermarks
Business
$19-$30/user/mo
- • Team workspaces
- • Analytics
- • Integrations
- • Admin controls
Enterprise
Custom
- • Unlimited or high minutes
- • SSO
- • Dedicated support
- • Compliance features
Pricing varies by plan and region — see current pricing.
Plan features change — last updated: 2026-03-29.
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Otter.ai — Frequently Asked Questions
How does Otter.ai work?
It joins or records meetings, transcribes the conversation in real time or shortly after, and generates summaries and action items.
Which platforms does it support?
Zoom, Google Meet, Microsoft Teams, Webex, and most major video conferencing tools, plus in-person recordings via mobile app.
Is the transcription accurate?
Accuracy is generally high, especially with clear audio, though technical terms or strong accents may require minor corrections.
Can multiple people use the same account?
Yes - team plans allow shared access and collaboration on notes.
Is Otter.ai secure?
It offers enterprise-grade security features including SOC 2 compliance, encryption, and data retention controls on higher plans.
Sources & References
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