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Manychat is a conversational and social marketing automation platform for turning comments, direct messages and messaging-channel engagement into structured customer journeys. It supports Instagram, Facebook Messenger, TikTok, WhatsApp, Telegram, SMS and email, with no-code automations, broadcasts, lead capture, tags, a shared Inbox, integrations and AI-assisted conversations. Its current 2026 pricing is based on monthly Active Contacts rather than the size of a cumulative contact database, while Manychat AI is included on the current Pro, Business and Advanced plans. The platform is strongest for creators, ecommerce brands, agencies and social-first businesses that want to capture, qualify and route demand inside the messaging channels where audience engagement already happens.

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