About MonkeyLearn
MonkeyLearn assists non-technical users by making advanced text analysis accessible. The workflow involves uploading data (CSV, spreadsheets, or via integrations), selecting or training a model for classification/sentiment/entity extraction, running the analysis, reviewing results in dashboards, and automating further actions through pipelines or exports. It supports both pre-trained models and custom training with minimal data. Additional functions include data cleaning and workflow automation. Plans differ in monthly text volume processed, number of models, and team features.
MonkeyLearn runs sentiment analysis on customer feedback at scale and here is what we found
We collect customer feedback through support tickets, post-purchase surveys and app store reviews. Volume is high enough that reading through everything manually is not realistic, so most of it was go...
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